Introduction
At Care My Trip ("Company," "we," "our," or "us"), we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website
https://caremytrip.co.in/. By using our services, you agree to the practices described in this Policy.
Information We Collect
We may collect the following types of information:
- Personal information: name, contact details, payment information, travel preferences, and any other details you provide when booking our services or contacting support.
- Technical information: IP address, browser type, device details, and usage data when you access our Website.
How We Collect Information
We collect your information through:
- Bookings and reservations made via our Website or customer support
- Communication through phone, email, or social media
- Cookies and similar technologies
- Information from third-party travel service providers
Use of Information
We use your information to:
- Process bookings and facilitate payments
- Provide customer support and enhance services
- Send offers, promotions, and updates (with your consent)
- Customize content and improve user experience
- Comply with legal and regulatory requirements
- Analyze traffic and Website performance
Legal bases for processing your data include:
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests (service improvement, marketing)
- Your consent, where applicable
Information Sharing
We may share your information with travel service providers, payment processors, and legal authorities when required. We may also share non-identifiable data with third-party analytics and advertising services.
We do not sell your personal information.
If data is transferred internationally, we ensure adequate safeguards are in place in compliance with data protection laws.
Data Security
We use encryption, access controls, and regular security reviews to protect your information. However, no system is completely secure.
In case of a data breach, we will notify you and the authorities within 72 hours as required by law.
Your Rights
You have the right to:
- Access and obtain a copy of your personal data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, email us at info@caremytrip.co.in.
Cookies and Similar Technologies
We use cookies to improve your experience:
- Essential cookies – Required for Website functionality
- Analytical cookies – Monitor usage
- Functionality cookies – Remember preferences
- Targeting cookies – Deliver personalized ads
Third-Party Advertising
We may show ads on third-party sites based on your browsing activity.
You can opt out at the
Network Advertising Initiative opt-out page.
Automated Decision-Making
We do not use automated decision-making or profiling with significant effects on users.
Children's Privacy
Our services are not directed at children under 16.
If we learn we have collected such data, we will delete it promptly.
Links to Third-Party Websites
Our Website may link to third-party websites. We are not responsible for their privacy practices.
Please check their policies before sharing information.
Data Retention
We retain personal data only as long as necessary:
- Account information – Account duration + 7 years
- Transaction data – 7 years (legal compliance)
- Marketing preferences – Until you opt out
After this, we delete or anonymize your data.
Changes to This Policy
We may update this Privacy Policy periodically.
Major changes will be posted on our Website and emailed where relevant.
Previous versions are available upon request.
Contact Us
If you have any questions, contact us at:
CareMyTrip.com
CMTC House, Kuthalwali, Johrigaon, Village Sinola,
Dehradun, Uttarakhand, India – 248003
Email: info@caremytrip.co.in
Phone: +91 7457010107
Last updated: 13 September 2024
